Shipping Policy
Order Processing & Production Time
Our general production time for most jewelry pieces is approximately **8–10 business days**. Production timelines may vary depending on the design complexity, customization, stone availability, or certification requirements.
For complex or custom jewelry pieces, additional time may be required. If you would like to confirm the estimated production and delivery timeline for a specific piece, we recommend contacting our team before placing your order.
Shipping Partners
We ship all international orders through trusted delivery partners, including:
• UPS
• USPS
• DHL
• FedEx
The shipping carrier may vary depending on the destination country, service availability, and shipment value.
Estimated Delivery Timeline
Once your order is dispatched from India, delivery generally takes approximately **8–10 business days**.
Please note that delivery timelines are estimates and may occasionally vary due to customs clearance, carrier delays, weather conditions, regional restrictions, holidays, or other unforeseen circumstances. LuvCut is not responsible for delays caused by shipping carriers or customs authorities.
Shipment Insurance & Security
All orders are shipped with **full insurance coverage**.
If your parcel is lost, damaged, or otherwise affected during transit before successful delivery, LuvCut will take full responsibility and assist with the appropriate resolution.
We recommend carefully inspecting your parcel upon delivery and reporting any visible damage or signs of tampering immediately.
Import Duties, Taxes & Tariff Reimbursement
International shipments may be subject to import duties, taxes, customs fees, or tariff charges imposed by your local authorities or shipping carrier
Customers are required to pay these charges if requested during the delivery process.
Once payment has been completed, please share the payment receipt or proof of payment with our team at:
After verification, LuvCut will reimburse the **full verified tariff or import fee amount** paid by the customer.
Important Notice Regarding Refused Shipments
Orders refused by the customer during delivery are not the responsibility of LuvCut.
If a refused shipment does not successfully return to us, the order amount will not be eligible for a refund.
To avoid any issues, we strongly recommend accepting the delivery first and then contacting us for return instructions if needed. Customers may return the item to our provided US return address after receiving the parcel.
Any return shipping charges, customs charges, transaction fees, or other non-recoverable expenses may be deducted where applicable.
Order Tracking
Once your order is dispatched from **India**, we will share the tracking details with you via email or your preferred communication method.
Customers are welcome to contact us at any time for shipment updates or assistance with tracking.
Please note that customers are required to cooperate with the shipping carrier and customs authorities if any self-declaration forms, identity verification documents, customs paperwork, or additional information is requested for successful delivery.
Need Assistance?
For any shipping-related questions or support, please contact us at:
Email: luvcutjewels@gmail.com
Whatsapp: +1 7869529449
Our support team will be happy to assist you.